Contact Tracing

The Shelby County Health Department is committed to providing our community with the most accurate information about Coronavirus Disease 2019, known as COVID-19.

For answers to specific questions, call the Shelby County Health Department COVID-19 Call Center at 901-222-MASK (6275).

Case investigation and contact tracing are essential intervention in a successful, multi-pronged response to COVID-19. Prompt and coordinated actions, including case investigation and contact tracing, may inform decision-making about strengthening, focusing, and relaxing mitigation strategies.

By law, Governor Lee’s Executive Orders dictate a statewide approach to the COVID-19 pandemic, but certain counties with locally run health departments, including the Shelby County Health Department, have been delegated authority to issue local orders or measures related to the containment or management of the spread of COVID-19, which includes contact tracing and case investigations. 

Contact Tracing Protocols for Schools

As soon as you know a student or staff member has tested positive, you must notify the SCHD. 

Case Investigation and Contact Tracing in K-12 Schools

This document aims to highlight potential collaboration between health officials and K-12 school administrators to facilitate effective case investigation and contact tracing.

FAQs about Contract Tracing

Read the most frequently asked questions about contract tracing.

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