General Information

The Shelby County Health Department is committed to providing our community with the most accurate information about Coronavirus Disease 2019, known as COVID-19.

For answers to specific questions, call the Shelby County Health Department COVID-19 Call Center at 901-222-MASK (6275).

Schools and school systems through their governing boards and presidents, retain sole responsibility in making decisions on providing instruction to their students while protecting the health and safety of their students, faculty, and staff.

When there is the occurrence of a single confirmed COVID-19 infection at elementary and secondary schools, childcare facilities, or other in-person learning facilities, the leadership of the learning facility shall contact and coordinate with the Shelby County Department of Health to identify parents, students, and staff who are at risk.

More information can be found here

Shelby County Health Directives

Read the most recent health directives from the Shelby County Health Department.

Contact Tracing Protocols for Schools

As soon as you know a student or staff member has tested positive, you must notify the SCHD. 

Guidance for K-12 Schools

Click here to view the Tennessee's Department of Health’s guidance for K-12 schools regarding the COVID-19 outbreak.

Guidance for Colleges & Universities

This interim guidance is intended for administrators of public and private institutions of higher education (IHE). This guidance will help IHE and their partners understand how to help prevent the transmission of COVID-19 among students, faculty, and staff. 

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